Easter Hours at the Soap Exchange

We Will be closed Friday, April 7th in celebration of Easter.

The store will reopen Saturday at 9.30 am.

We wish you a wonderful Easter with family and friends.

We wish you all a Merry Holiday season and a happy New Year.

Hear are our hours for the Holiday season at The Soap Exchange.

Saturday Dec 24th 9.30 a.m until 4.00p.m

Sunday Dec 25th CLOSED

Monday Dec 26th CLOSED

Tuesday Dec 27th to Friday the 30th Regular hours  9.30 a.m until 6.00p.m

Saturday Dec 31st 9.30 a.m until 4.00p.m

Sunday Jan 1st CLOSED

Monday Jan 2ond  9.30a.m until 6.00p.m


Wishing you a very Happy and safe Holiday season.





Labour Day, The Soap Exchange will be closed on Monday, September 5th.   We will be open our normal hours over the weekend.  Thank you and we hope you have a fun and safe long weekend.


We have a scheduled power outage at the store on Monday , August 15th 2022, between approximately 10 am-11.30am. BC Hydro will be conducting maintenance that requires a scheduled power outage. We apologize for any inconvenience this causes. our aim is to be up and running, ready to serve your needs as soon as they are done on Monday.

The Soap Exchange Victoria

Carpet Shampooer Helpful Hints

Carpet shampooers are one of those things that can seem intimidating, but it’s actually quite simple to use!  When you come to pick up the machine, we will always do a walk through with you, and field any questions you may have.  However, it can be a lot of information to retain, so we’ve written it up for easy reference.

1)  Before you start to shampoo, please vacuum all surfaces you will be cleaning.  This will help to keep the suction area of the shampooer free of solid debris (cassette tape, string, rope, large strands of hair, little boulders, etc.)  By vacuuming up large debris, it allows the dirty water to be vacuumed up rather than it staying on your carpet, thus it will dry more quickly.

2)  Once you have put the shampoo into the reservoir (1 oz. per gallon of water meaning a total of 3 ½ scoops) please remember to follow it with the hot water you have poured into the removable bucket.  The removable bucket is where all the dirty water will go when you start shampooing.  This point is VERY IMPORTANT.  The number one step that most people forget is this one.  If you do not pour the water into the reservoir/machine, you will be wasting your time and your carpets will only be receiving an “air fluff”.

3)  When you have finished shampooing your rugs (and before you have a glass of wine to celebrate), there may still be some clean water in the reservoir.  On the back of the machine, on the left hand side, you will see a clear(ish) tube running up and down.  This is a drain hose.  Simply take the machine outside, direct the drain hose into your garden or storm sewer and if there is any water left in the machine, it will drain out.  The machine is a lot lighter to move into your vehicle when it is empty.

4)   Last one, we promise.  Before you bring back the shampooer, we ask that you spend 2 minutes doing a quick clean up on it.  All that is necessary is for you to rinse out the bucket, wipe off the inside “hood“(where the screens are) and finally, pull out any of the gross stuff underneath where the brush is.  By doing this, you give us a head start on our more thorough clean up and “stuff” doesn’t get a chance to dry and then cake onto the machine.  Oh yes, if you do have any questions while you are “with machine” please do not hesitate to contact us at 250475-0033.  Most times, we are able to trouble shoot over the phone and Sharon, Brittany, or myself (Wes) are happy to help guide you through.

Thank you once again for choosing The Soap Exchange.


cleaning countertops post covid

Cleaning In A Post-COVID-19 World

How and What to Clean in Your Home & Business


Lately, it seems as though we wake up each morning, read the news or check our social media and find that some new rules or protocols have been put in place to help us remain safe in this COVID-19 world we live in. The way we conduct business, interact with other people, or look after our own families and households are certainly changing and that kind of change can seem overwhelming even in the most normal of circumstances.

Outside of our homes, we follow the rules of social distancing and respect the practices of those businesses we visit as they, too, navigate through all new dos and don’ts. Inside our homes, however, we can take these new guidelines and adapt them to suit our own needs. We can have a little piece of sanity in a crazy world.

Let’s take back a little control, shall we?cleaning countertops post covid

Clean High Touch Surfaces

This may seem obvious, but the surfaces in your home that are touched often are the surfaces that are most likely to be contaminated. These include:

  • Countertops
  • Door and cabinet knobs
  • Light switches
  • Faucets
  • Tables
  • Chairs
  • Electronics
  • Glass doors
  • Toilet seats
  • Handrails
  • Elevator or automatic door buttons

Nobody really knows how long the COVID-19 virus can live on different surfaces, but the Public Health Agency of Canada states that the scale is anywhere from a few hours to days, depending on the type of surface.

When it comes to looking after your own household, it pays to remember that cleaning and disinfecting are not the same thing. In short, disinfecting kills germs on surfaces while cleaning physically removes germs, dirt and other impurities with the use of water and some kind of detergent.

You can choose to employ separate solutions for cleaning and disinfecting, but if you’re after a product that combines cleanliness AND convenience, you can use our multi-purpose disinfectant.

Create Your Own Cleaning Procedure

If you are anything like us, then you have a solid routine in place that allows you to clean and disinfect your home in the most efficient way possible.  If you already have a good routine, you won’t need to change much, except to add wiping down those surfaces that might not get cleaned regularly. After all, if the routine works don’t change it for a new one.

The Soap Exchange doesn’t offer cleaning chemicals that require safety goggles or protective suits, but it does pay to use rubber gloves in this case—especially if you are cleaning public areas. Aside from the possibility of skin irritation, gloves are useful in preventing the transmission of viruses.

If you’re a big fan of dry dusting, sweeping and dry mopping, I’m afraid you’ll need to put those methods on hold for a while. Those methods will simply distribute the virus throughout the home more quickly instead of getting rid of it. Damp cleaning is what you need to do, but don’t worry: this doesn’t mean you will have to shell out money for an endless supply of paper towels. Reusable cloths are perfectly fine to use, provided you put them into the washing machine right after you finish with them.

Rather than using sponge or string mops, which often can’t be washed, consider using a microfibre mop instead. This way, you will have an effective way to clean and disinfect your floor. Like your reusable cloths, however, you will need to make sure to toss the mop pad into the washing machine right after using it, instead of using it multiple times before washing.

Cleaning and disinfecting hard, non-porous surfaces is a cinch. Doing the same for soft furnishings (such as upholstery, carpets and curtains) and clothing is another thing. Since these items are made of porous materials, cleaning them is fairly easy, but disinfecting them?

Not so much.

Still, regular cleaning can go a long way. For clothing and machine washable soft furnishings, such as furniture coverings and curtains, a good laundry detergent is your best bet. For carpets and rugs, regular vacuuming and shampooing is a good idea.

Cleaning Your Home is Great, but What About Businesses?

It’s much easier to keep a home sanitary with just a good cleaner and disinfectant and solid supply of reusable cloths and mop heads. Keeping a business clean is a bit different, however, especially when you have a number of reusable items that get touched often, like condiment bottles in restaurants and carts in grocery stores.

Replacing the condiment bottles with individual packets or pre-prepared cups is time-consuming but doable. Since carts and other items like that can’t be disposable, and since many businesses do not employ a laundering service for reusable cleaning cloths, it’s necessary to use either disinfectant wipes on these items or a spray disinfectant and some paper towel.

In cases where using single-use wipes or paper products is necessary, proper disposal is absolutely key in avoiding the transmission of the COVID-19 virus. When you are done using these paper products, or any disposable item actually, you’ll need to put them in a lined garbage bin. That bag can then be tied up securely and put out with the regular trash.

It’s a good idea to reserve certain garbage bins for the disposable items used for disinfecting, which can then be sprayed with a disinfectant and allowed to air-dry once the bag is removed.

Stick to your Cleaning Routine

The prospect of cleaning and disinfecting at the level that the virus requires in order to somewhat manage its spread doesn’t have to be overwhelming. Besides your cleaning solutions, the biggest tool you have in your toolbox is your routine. If you get a solid cleaning routine going that involves regularly disinfecting those surfaces we talked about previously, then you’ve taken a huge step in the right direction.

The rest is small potatoes, really. Don’t worry: you can do it.

Stay safe out there.

Great News!!! We Are Now Offering Bulk Re-fills of Liquid and Gel Hand Sanitizer

We are so happy and excited to announce we are now offering bulk re-fills of both liquid and gel Hand Sanitizers. This is exciting news for us as this will result in an enormous amount of packaging being diverted from our local landfill and recycling facilities. The added bonus is by re-filling, it dramatically reduces the cost of product for you. We are able to re-fill volumes of up to 500ml. In keeping with our waste minimizing efforts, we welcome you to bring your own container as well. Our Hand Sanitizer is Canadian made (Vancouver), contains 75% Ethanol, and is approved by Health Canada. It is also unscented and dye free. By re-filling you have nothing to lose and a whole healthier world to gain.

disinfecting surfaces

Difference Between Sanitizing, Cleaning & Disinfecting

How to Stay Clean and Safe in Strange Times

There’s no doubt about it: this year has gotten off to a weird start. We’ve all experienced nasty viruses that seem to drag on and on and leave us hoping and praying for a quick recovery, but this disinfecting surfacesyear’s flu season morphed into something nobody was prepared for. It has turned our streets into ghost towns and substantially changed how we look at healthcare, how we interact with each other and how business is conducted. COVID-19 is a nasty virus on many levels. As well as wreaking havoc on us, its presence highlights a glaring gap in our knowledge of how cleaning stems the progress of a virus, whether it’s through a household or through a community.

With that in mind, let’s start with some cleaning definitions…

What’s the difference Between Sanitizing, Cleaning and Disinfecting?

Sanitizing is an odd term, since it’s basically just a fancy way of referring to the act of cleaning or disinfecting. Basically, by sanitizing a surface, you are reducing the number of germs on that surface to what’s considered to be a safe level according to national health authorities.

Cleaning refers to the physical act of removing germs and other nasty things from a surface, using specific cleaners or soaps, such as our Nature Power and our Soft Shine Dish Soap. Without the presence of a disinfectant, cleaning simply removes germs instead of killing them.

Disinfecting is where the tough love comes in. A disinfectant is a chemical or natural substance that is used specifically to kill germs/microbes. It’s important to know that a disinfectant may not clean a surface or remove the germs from it; it just kills the germs, so it’s a good idea to either use a cleaner with a built-in disinfectant, or a simple scrubbing solution followed by a separate disinfectant.

What Can You do to Stay Safe?

When there’s a nasty virus making the rounds, no matter what kind of virus it is, there are a few things you can do to minimize the risk of exposing yourself and your loved ones to it. Here are a few proactive steps you can take to lower the risk of infection:

  • Be proactive. Some viruses, like your average influenza, have vaccines. Even if you are the sort of person who gets sick only once in a while, getting vaccinated for known viruses is always a good idea because it can help slow the progress of a virus through a family or a community. You can also keep yourself home if you start to feel sick, as well as cover up your coughs and sneezes and regularly wash your hands.
  • Disinfect. Surfaces like countertops, stair railings, door handles, household appliances and faucets should be cleaned and disinfected frequently, since viruses can travel through contact with surfaces carrying the germs for that virus.
  • Regular cleaning. If you can stay on top of your regular household cleaning, then disinfecting your surfaces will be a cinch because the tough work is already done. If a surface comes in contact with bodily fluids, then that surface needs to be cleaned and disinfected immediately. You can choose to use your favourite multi-surface cleaner, or you can choose to use a cleaner that is formulated for a specific area of your home, such as our Red Marvel Bathroom Cleaner. To make sure you are cleaning and disinfecting properly, make sure you follow the instructions laid out on the label of your cleaner. If you want to disinfect your electronics, you’ll need to spray some cleaner on a soft cloth instead of spraying it directly onto the item.
  • Product Safety. Our environmentally sensitive cleaners are safer to use than most regular cleaners but, as with anything, you should still make sure to read the label carefully and follow the instructions. For general safety, it’s not a good idea to mix cleaners (unless the label says it’s OK). If you happen to be using regular store-bought cleaners, then paying attention to the label could mean the difference between you being safe and you landing yourself in the hospital.
  • Proper Waste Disposal. If there’s a virus going around, proper waste management can get a bit tricky. Since there’s a good chance your wastebasket will fill up with used tissues and disposable items that might have come in contact with a sick person, you should make sure you line your basket with a bag and either use gloves to remove it or keep your hands away from the waste. If you make sure that a series of no-touch baskets are available in convenient spots around your home, you can reduce the chance of used tissues and other disposables being left lying around.

The biggest part of combating a virus is simply being active in fighting it. If you pay attention to how you are cleaning and disinfecting your home and business, you stand a much better chance of fighting off a nasty virus.

It’s a strange world we live in these days, folks. Stay safe by staying clean!

Hand Sanitizer Now in Store!!!

We are very pleased to announce we now have 60 ml (perfect purse or pocket size) hand sanitizer in stock.  Made in Vancouver, the Alpha Handrub contains 75% Ethanol and is both scent free and dye free.  Alpha Handrub also has Health Canada approval.  Along with the Ethanol, Alpha Handrub contains Glycerol, Hydrogen Peroxide and Distilled Water.

Over the next few months, we hope to secure a reasonably priced Canadian bulk provider of Sanitizing Gel as we would love to be able to offer a re-fill option for customers.  Purchasing in bulk will also hopefully result in us being able to pass on savings to our customers……stay tuned on our progress.  Please continue to practice social distancing and remember to wash your hands thoroughly throughout the day if possible.

Product Deliveries Now Available!!

In an effort to assist those of you that are self isolating or that have mobility/transportation issues, we are now offering a delivery/re-fill service. We are happy to offer this service until  our health authorities are convinced we are safe to return to normal social activities. We will not be charging customers for this service however we ask that orders placed be above $30.00 to help offset costs on our end. The service provided will be “re-fill only” as we are currently experiencing packaging supply shortages throughout Canada. We also ask that you insure the outside of powder buckets and liquid bottles have been thoroughly cleaned prior to re-filling. If you would like to take advantage of this service, simply contact us at 250-475-0033. At this time, delivery days are scheduled for Thursdays and Fridays only. Rest assured that credit card information provided over the phone will be destroyed once the transaction is complete.

One parting thought… as a community we are all longing for the day that life returns to “normal.” To help you with what might seem to be a daunting time period ahead, may we suggest you think of it in terms of “recycle days” as opposed to the # of months i.e. “Just think… only 4 – 6 recycle days left until we can go to dinner and a movie or a Shamrocks game.” Psychologically this sounds a lot sooner than “just think… in 2 – 3 months we can go to dinner and a movie or a Shamrocks game.” Don’t know if this helps… but it is sure worth a shot. Please stay healthy and safe everybody. We will beat this.